U.S. Inspection Group at a Glance

We are the UPCS Experts

  • Involved with REAC since the program’s inception
  • Pioneered the pre-REAC/annual inspection industry
  • Proprietary software includes photo of defects
  • Ability to import inspection results into most work order systems
  • 800+ satisfied clients in 45 states
  • Closing in on 1.5 million units inspected
  • Trained 1000’s to the exacting UPCS standards
  • Members of National, Regional and State housing associations


Unknown

 

 

 

 

 

 

 

 

 

 

Meet Our Team

Ken Pilbin

Ken Pilbin

President • Trainer

As the founder of USIG, Ken's brings valuable prior experience in working with large and small corporations. With more than fifteen years of experience in the UPCS protocol, Ken has trained folks all across the country in REAC Inspection preparation. In addition, Ken schedules inspections for housing agencies while leading USIG as the nations leader in providing UPCS Inspections.

Karen Howard

Karen Howard

Office Manager

Karen is responsible for the day-to-day operations of the office staff. In addition, Karen provides over twenty years of accounting and office experience. Karen provides financial analysis and advice while also finalizing contracts and bookkeeping. Karen has been with USIG for more than ten years and has been a steadying influence on the USIG staff.

USIG Inspectors

USIG Inspectors

UPCS Experts

Our inspection staff is made up of true professionals who specialize in making your job easy. These guys and girls are truly what make us different. Each inspector has more than 100,000 inspected units under their belt and pride themselves in being the best trained, most dedicated in the industry.

John Emery

John Emery

UPCS Trainer

As one of HUD's original Certified REAC Inspectors and Trainers, John has provided invaluable experience to USIG and housing agencies having been involved with the protocol since it's inception in 1998. John is the author of USIG's UPCS Guidebook that has been instrumental in housing folks understanding REAC's point system. John also leads the ongoing training of the largest inspection staff in the industry.

Kim Koger

Kim Koger

Data Specialist

While a bit camera shy, Kim handles virtually all of the administrative and customer service tasks within USIG. Kim works closely with each of USIG's inspectors in providing timely data and reports to USIG's clients. Kim compiles the inspection data both electronically and in hard copy binders. Kim has been with USIG for fourteen years.